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Clear, reliable answers to the most common questions about our products, quality, and policies.
GENERAL
What are peptides?
Peptides are short chains of amino acids, typically containing between 2 and 50 units. Because they are smaller and simpler than proteins, they act as targeted biological messengers in the body—signaling cells to perform tasks like regulating hormones, managing blood sugar, and repairing tissue.
What does “Research Use Only” (RUO) mean?
"Research use only" (RUO) means a product is intended strictly for laboratory study, scientific experiments, or discovery, and not for human consumption, clinical diagnosis, or treating patients.
Are peptides legal in Canada?
We sell these compounds for laboratory research. They are labelled research use only, and they are not sold or marketed for human consumption.
This answer is being rewritten with proper legal advice. The previous version gave a flat yes, and the regulatory position is more nuanced than a one-word answer allows. We would rather say that plainly than leave you with something short and potentially misleading.
Health Canada publishes its own guidance on peptides sold online, and if the regulatory position matters to your work we would encourage you to read it directly rather than take our summary of it. We are not able to give you legal advice about your own circumstances, and would not want to. If you have a specific question about what we sell or how we describe it, ask us and we will answer it straight.
Where can I learn more about peptides?
There are many resources available on the internet, however, if you check our “Pep Talk” page in the tab at the top you will find some resources to get you pointed in the right direction. Feel free to reach out if you have any unanswered questions and we will do our best to assist you in your research.
PRODUCTS, USAGE & SAFETY
What is Lyophilized powder?
Lyophilized powder is a substance created through freeze-drying (lyophilization). The liquid product is frozen and placed under a vacuum, causing ice to turn directly into vapor without becoming liquid. This protects fragile active ingredients, stops chemical breakdown, and extends shelf life.
What does “reconstitute” mean?
Reconstituting peptides means adding a sterile liquid—usually bacteriostatic water—to a freeze-dried powder peptide so it dissolves into a usable liquid solution. Peptides are stored as dry powder because it lasts longer, but they must be mixed with liquid before use.
How should I store my peptides?
It depends on whether the compound is a dry powder (lyophilised) or has been reconstituted. Water is what starts the clock.
Dry powder. Freezer at −20 °C or colder for long-term storage, protected from light and moisture. In this form peptides keep for a long time.
Reconstituted. Refrigerated at 2–8 °C, protected from light, and discarded 28 days after the vial is first punctured. Do not freeze a reconstituted vial. Ice formation concentrates everything dissolved in the shrinking liquid fraction and drives the peptide to aggregate — damage you cannot see in the vial — and thawing does not restart the sterility clock.
Date the vial the first time you draw from it, use a new sterile needle on every entry, swab the septum, and keep one vial to one person. The 28 days assumes all of that; see the next answer for where the number actually comes from.
How long until my peptide goes bad or expires?
Two separate things limit a reconstituted vial, and they get confused constantly.
1. Contamination. Bacteriostatic water contains 0.9% benzyl alcohol, which slows microbial growth. It does not sterilise, and it will not undo a contaminated entry. The recognised standard for a preserved multi-dose vial is to date it on first puncture and discard it within 28 days — that is the beyond-use date in USP chapter 797 and in CDC injection-safety guidance, and USP chapter 51 tests preservative systems for exactly 28 days and no longer.
2. The peptide breaking down in water. This is compound-specific and there is no general number. Among licensed peptide medicines reconstituted with a preserved diluent, the approved in-use periods run from 7 days — that is tesamorelin, reconstituted with bacteriostatic water — to 60 days for chorionic gonadotropin. Two products containing the same hormone in the same kind of diluent are labelled 30 and 60 days. Those figures exist because each manufacturer ran a stability programme on that exact formulation.
No such study has been published for the compounds we sell. We are not aware of a peer-reviewed stability study of BPC-157, TB-500, ipamorelin, CJC-1295 or retatrutide reconstituted in bacteriostatic water and stored refrigerated. Anyone quoting you a confident figure for these is extrapolating from something else — and note that the bacteriostatic water label itself states no in-use period at all.
So we say 28 days, because it is the shorter and better-sourced of the two clocks. We would rather tell you it is a microbiological limit than dress it up as a measured shelf life for the peptide.
Discard sooner than that if you see cloudiness, floating particles or a yellow or brown colour change in solution — or moisture and unusual clumping in unmixed powder. Unmixed lyophilised powder kept frozen keeps for a long time; it is reconstitution that starts the clock.
Are the peptides sold on this site intended for human or animal use?
All products sold on our website are intended exclusively for laboratory and research use. They are not to be used for human or animal consumption, drugs, medical devices, or any unapproved applications. By placing an order, all customers confirm they are fully informed about applicable government regulations, understand potential health and safety hazards, and accept full responsibility for applying appropriate safety measures.
QUALITY & TESTING
How do you test your products?
Not every compound we sell has a certificate, and we would rather tell you that than imply otherwise. Right now 18 of our 32 compounds carry one, and the remaining 14 are marked pending in the register.
There are two kinds, and the difference matters. 9 are batch-matched — issued by the laboratory to us, carrying the lot number of the material actually in your vial. The rest are supplier certificates, commissioned by the manufacturer and issued in their name: they document the product, but they are not tied to the specific lot on our shelf.
All of it is published in our certificate register, gaps included — measured purity, the laboratory, the report number, and a verification link where the lab offers one. A register that shows only the good news is not a register. These figures are read from that register as this page loads, so this answer cannot drift away from it.
What is a Certificate of Analysis (COA)?
A Certificate of Analysis (COA) for peptides is an official laboratory report—usually generated via High-Performance Liquid Chromatography (HPLC) and Mass Spectrometry—that verifies a specific batch’s molecular identity, purity percentage, and net peptide content. Legitimate COAs should always match the exact lot or batch number of the product.
ORDERS & SHIPPING
What payment methods do you accept?
We currently accept Interac e-Transfer and Credit Card. Payment instructions are provided at checkout. Orders are processed as soon as payment is received. Credit card payments are handled securely by Stripe and we never see or store your card details.
Do you ship outside of Canada?
Not at this time.
Do you deliver anywhere in Canada?
Yes, anywhere that can receive packages, we can ship to within Canada.
Can you ship to a PO Box?
Yes
How is the product packaged?
Our products are hand picked and carefully packaged in bubble wrap for safety/ security and then into a bubble mailer for extra protection.
How do I track my order?
Once payment is verified, your order is picked, packed, and a shipping label is created. At that time, you will receive a confirmation email with a tracking number.
Do you deliver or ship on weekends?
Locally, in Medicine Hat and Redcliff: yes. Saturday works like any other day — order and pay by 5pm and we hand-deliver it the same day. Sunday orders are delivered Monday.
Everywhere else in Canada: no. We do not ship on weekends or holidays. You can place an order at any time, but a carrier order placed over a weekend goes out on the next business day.
RETURNS & REFUNDS
Do you offer refunds?
Because these are research materials, we cannot accept returns or exchanges once an order has shipped — including a change of mind. Please check your order carefully before completing your purchase.
This does not affect your rights if something goes wrong. If your order arrives damaged, incomplete, or with the wrong product, report it within 48 hours of delivery and we will put it right. Full details are in our Refund Policy.
What if my package is damaged?
In the event that your product is damaged on arrival, please follow the procedure outlined in our “Refund Policy” tab at the bottom of each page.
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